AI-Empowered SAFe® Scrum Master (SSM)

Chris Harrison is a seasoned SPC® and agile coach with over 20 years of experience. He has been instrumental in implementing Agile practices in development and non-development organizations. He ensures to infuse his coaching and training sessions with fun and creativity for learners to learn and implement Agile principles effectively.

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Chris Harrison

(SAFe® Practice Consultant (SPC®), Agile Coach)

With nearly 20 years of experience spanning engineering, product, and agile leadership roles, Daniel Chow is passionate about building resilient teams, scaling product delivery, and fostering cultures that thrive. His mission is to help individuals and organizations unlock sustainable performance without compromising well-being. Daniel is also the co-founder of a software company where he explores the intersection of AI, product design, and human-centered experiences, leveraging his full-stack development skills to bring ideas to life. Beyond his professional work, he gives back to the community as a volunteer organizer for Calgary Agile, volunteer lead at Ronald McDonald's House Charities, and as a martial arts instructor focused on youth empowerment.

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Daniel Chow

(SAFe® Transformation Leader, Agile Coach)

Daniel is passionate about driving organizational excellence through Agile methodologies and fostering a culture of innovation. With a track record of success across industries, including technology, finance, media, and more, Daniel specializes in guiding teams to deliver extraordinary results. He is known for mentoring high-performing teams and instilling a culture of continuous improvement and innovation. Moreover, he contributes to Outlier AI's generative AI project, exploring the intersection of AI and Agile practices and other domains.

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Daniel Silverman

(AI Expert, SAFe®, Agile Transformation Expert)

Dwayne Stroman is an Enterprise Transformation Coach and SPCT® who has more than 20 years of experience. He adopts a dynamic and continuously improving approach to ensure impactful interactions. With a background in early career and extensive experiences, he gained practical insights into implementing flow enhancements. This enables him to apply a continuously evolving approach in his training, making his classes engaging, fun, and motivating.

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Dwayne Stroman

(SAFe® Practice Consultant Trainer (SPCT®), Enterpr)

Hanna is a SAFe Practice Consultant (SPC) and Professional Certified Coach (PCC) with over 14 years of experience transforming organizations through agile adoption and leadership development. She brings real-world expertise from Fortune 500 engagements with Google, Bloomberg, Facebook, and Lululemon. Hanna specializes in helping leaders and teams navigate complex transformations while building psychologically safe, high-performing cultures. Her approach goes beyond framework implementation to address the human side of change, ensuring that agile adoptions not only succeed technically but create sustainable, thriving work environments. Drawing from her background in Management Information Systems and Organizational Behaviour, along with certifications in Solution-Focused Coaching and Emotional Intelligence, Hanna creates learning experiences that resonate with both analytical and people-focused professionals. She is passionate about empowering leaders to drive meaningful change through authentic, results-driven agile practices.

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Hanna Hawthorn

(SAFe® Practice Consultant (SPC®), Agile Coach)

Regarded as one of the world’s most experienced SAFe® Practitioners and Trainers, Harry has led 30+ SAFe enterprise transformations in both public and private sectors, training 30,000+ professionals and coaching 300+ teams to higher levels of agility. He aims to help people and organizations achieve breakthrough results in business.

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Harry Narang

(SAFe® Practice Consultant (SPC®), Agile Coach)

Jennifer is a Lean Agile Coach and Consultant with over 20 years of experience in teaching and consulting. She specializes in Lean manufacturing, IT leadership, and software development and has led multiple transformation initiatives and coached teams on change management. She encourages participants to apply what they learn to their organizations and life situations.

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Jennifer Romero-Greene

(SAFe® Practice Consultant (SPC®), Agile Coach)

John is a Certified SAFe Practice Consultant and Agile Coach based in Northern Virginia with over a decade of experience in driving technical solution delivery and guiding agile transformations. Dedicated to embodying a lean-agile mindset, he excels in aligning efforts with organizational strategy and fostering a culture of continuous improvement and collaboration. Successfully implementing SAFe in the federal space, he's navigated complex challenges by tailoring configurations to meet customer needs while ensuring high-quality standards across initiatives.

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John Nichols

(SAFe® Practice Consultant (SPC®) & Lean Agile Coac)

Melissa Memmolo is a SAFe® Practice Consultant, Agile Coach, and trainer with over 13 years of experience supporting Agile transformations across financial services, healthcare, technology, and retail. Her practical, people-centered training style helps participants connect Agile concepts with real-world challenges and apply them confidently within their teams and organizations.

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Melissa Memmolo

(SAFe® Practice Consultant (SPC®), Agile Coach)

Melissa White is a SAFe® Certified Trainer and Lean-Agile Coach with 10+ years of experience in IT leadership, coaching, and agile roles across several industries and has contributed to the growth of 10000+ Agile professionals. Her teaching style emphasizes real-life examples and practical ideas, reflecting her values of compassion, positivity, and empathy.

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Melissa White

(SAFe® Practice Consultant (SPC®), Agile Coach)

Michael Callahan is a SPC® and Agile Coach who has over 20+ years of experience across various industries. He enables his students to realize their full potential and to understand the “what”, “how” and “why” of Agile within their current role in an organization.

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Michael Callahan

(SAFe® Practice Consultant (SPC®), Agile Coach)

Thad Payne is an Agile Transformation Consultant, SAFe® Practice Consultant (SPC®), Release Train Engineer, and instructor with more than a decade of experience helping organizations improve the way they deliver value. His experience spans Enterprise Agile Transformations, Agile Release Train Leadership, Lean-Agile Coaching, Scrum, Kanban, DevOps, product delivery, and organizational change across financial services, healthcare, insurance, telecommunications, and government. Prior to his Agile career, Thad served as a Special Agent with the U.S. Air Force Office of Special Investigations (AFOSI), where he developed a passion for leadership, critical thinking, coaching, and evidence-based decision making. He brings that same practical mindset into every classroom. Thad has helped organizations improve collaboration, flow, predictability, and delivery outcomes. Known for his engaging and practical teaching style, Thad believes in understanding before memorization, stories before theory, and interactive learning over slide reading. His goal is for every student to leave class with practical techniques they can immediately apply in their own organizations.

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Thad Payne

(SAFe® Practice Consultant (SPC®), Agile Coach)

Cathy is a Lean-Agile Coach and Consultant, with over 15 years of experience leading IT teams in the public and private sectors for software development, operations, and IT governance. With her expertise in SAFe, Lean, and Portfolio Management, she structures her training sessions to workplace needs and drives businesses toward exceptional results.

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Tracey Rideout

(SAFe® Practice Consultant (SPC®), Agile Coach)

Wasif Mehdi is a SPC® and an Agile Coach with 16+ years of experience in Agile Business Delivery across various industries. With diversity of experience in large corporations and start-up environments he brings to his training a thought-provoking and insightful learning experience for students.

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Wasif Mehdi

(SAFe® Practice Consultant (SPC®), Agile Coach)